I genuinely hope the computer works great and stays healthy for a long time once it gets fixed. You've been commendable and it has been an absolute privilege to share this platform with you. Trust me I've done all I can to assist you by keeping your best interest in mind. Remember It can be done if it has been purchased directly from HP. The HP shopping link to is if you plan to return the computer. Brilliant effort and great troubleshooting. I would suggest that you either contact HP phone support to get the PC serviced or return the printer if it is within a 30-day return window and has been purchased directly from HP. I was out of office for a couple of days and reviewed the entire situation. Hi reviewed your brilliant troubleshooting and extensive research done here. Business PCs, Workstations and Point of Sale Systems.Printer Wireless, Networking & Internet.DesignJet, Large Format Printers & Digital Press.Printing Errors or Lights & Stuck Print Jobs.Notebook Hardware and Upgrade Questions.
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